FAQs

I'm a first time client! Anything I should know?

Welcome! Please come ready to relax and be pampered as you deserve. A few things to keep in mind. If this is your first time visiting Sugar & Spice Skincare, we recommend giving yourself some extra travel time to find the location. We do offer a 5-10 minute grace period depending on the duration of their appointment. However, if you're beyond 10 minutes late, you will be asked to cancel/reschedule. If we can't re-book you for the same week, you will be asked to pay the full service amount.
What forms of payment are acceptable?

Cash is preferred. However, we do accept credit card & venmo payments. Credit cards will incur a 3% processing fee.
Oh no! Something came up...what is your cancellation policy?

We get it, things happen! However, last-minute cancellations and no-shows are responsible for paying the full service cost. We request clients give at least a 12-hour notice of cancellation so another beauty can fill your spot :)
Can I bring my kids?

We LOVE kids! However, we strive to maintain a quiet and serene environment, so please don't bring babies or small children with you.

I'm a first time client! Anything I should know?

Welcome! Please come ready to relax and be pampered as you deserve. A few things to keep in mind. If this is your first time visiting Sugar & Spice Skincare, we recommend giving yourself some extra travel time to find the location. We do offer a 5-10 minute grace period depending on the duration of their appointment. However, if you're beyond 10 minutes late, you will be asked to cancel/reschedule. If we can't re-book you for the same week, you will be asked to pay the full service amount.
What forms of payment are acceptable?

Cash is preferred. However, we do accept credit card & venmo payments. Credit cards will incur a 3% processing fee.
Oh no! Something came up...what is your cancellation policy?

We get it, things happen! However, last-minute cancellations and no-shows are responsible for paying the full service cost. We request clients give at least a 12-hour notice of cancellation so another beauty can fill your spot :)
Can I bring my kids?

We LOVE kids! However, we strive to maintain a quiet and serene environment, so please don't bring babies or small children with you.

I'm a first time client! Anything I should know?

Welcome! Please come ready to relax and be pampered as you deserve. A few things to keep in mind. If this is your first time visiting Sugar & Spice Skincare, we recommend giving yourself some extra travel time to find the location. We do offer a 5-10 minute grace period depending on the duration of their appointment. However, if you're beyond 10 minutes late, you will be asked to cancel/reschedule. If we can't re-book you for the same week, you will be asked to pay the full service amount.
What forms of payment are acceptable?

Cash is preferred. However, we do accept credit card & venmo payments. Credit cards will incur a 3% processing fee.
Oh no! Something came up...what is your cancellation policy?

We get it, things happen! However, last-minute cancellations and no-shows are responsible for paying the full service cost. We request clients give at least a 12-hour notice of cancellation so another beauty can fill your spot :)
Can I bring my kids?

We LOVE kids! However, we strive to maintain a quiet and serene environment, so please don't bring babies or small children with you.